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Privacy Policy

Effective Date: May 25, 2025

Information We Collect

We may collect the following personal information when you visit our website, book services, or communicate with us:

- Full name

- Phone number and email address

- Appointment and service details

- Intake form information, including any health-related data you voluntarily provide

- IP address and browser/device type (when using our website)

How We Use Your Information

We use your personal information to:

- Provide psychological services, including therapy and coaching

- Schedule, confirm, and remind you about appointments

- Respond to inquiries and support requests

- Send service-related communications, including via SMS and email

- Comply with legal and professional obligations

Sharing of Personal Information

We do NOT sell or rent your personal information to third parties. Your information may be shared in limited ways:

- With trusted third-party service providers (e.g., secure scheduling or messaging platforms) under confidentiality agreements

- When legally required (e.g., to comply with court orders or legal processes)

- With your express consent, for specific purposes

SMS Consent and Messaging

If you opt in to receive text messages from us:

- You may receive appointment reminders, updates, and important service messages.

- SMS consent is not shared with third parties or affiliates for marketing purposes.

- You can opt out at any time by replying STOP to any SMS message.

Standard message and data rates may apply.

Cookies and Website Tracking

Our website may use cookies or analytics tools to understand website traffic and improve your experience. You can disable cookies through your

browser settings.

Your Rights

You have the right to:

- Access the personal data we have about you

- Request corrections or updates

- Withdraw consent to receive communications

- Request deletion of your data, as allowed by law

To make a request, please reach out through the communication methods available on our website.

Data Security

We use administrative, physical, and technical safeguards to protect your information. Sensitive data is transmitted securely and stored using

HIPAA-compliant tools when applicable.

By using this site or submitting your information, you consent to the practices described in this policy.

SMS Terms of Service

By opting into SMS notifications from Emotive Knowledge Psychology through our website or other communication channels, you agree to receive text messages from us. These messages may include, but are not limited to:

  • Appointment reminders

  • Scheduling updates

  • Post-visit instructions

  • Psychological testing notifications

  • Billing and account-related messages

  • Program alerts (such as Depth Psychology Sessions or Therapeutic Coaching updates)

Messaging frequency may vary. Standard message and data rates may apply based on your mobile carrier plan.

To opt out of SMS communications at any time, reply with STOP.
For assistance, reply with HELP or visit our website at https://www.ekpsych.com.

Please review our Privacy Policy and our full Terms of Service for additional information.

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