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Privacy Policy

Effective Date: May 25, 2025

Information We Collect

We may collect the following personal information when you visit our website, book services, or communicate with us:

- Full name

- Phone number and email address

- Appointment and service details

- Intake form information, including any health-related data you voluntarily provide

- IP address and browser/device type (when using our website)

How We Use Your Information

We use your personal information to:

- Provide psychological services, including therapy and coaching

- Schedule, confirm, and remind you about appointments

- Respond to inquiries and support requests

- Send service-related communications, including via SMS and email

- Comply with legal and professional obligations

Sharing of Personal Information

We do NOT sell or rent your personal information to third parties. Your information may be shared in limited ways:

- With trusted third-party service providers (e.g., secure scheduling or messaging platforms) under confidentiality agreements

- When legally required (e.g., to comply with court orders or legal processes)

- With your express consent, for specific purposes

SMS Consent and Messaging

If you opt in to receive text messages from us:

- You may receive appointment reminders, updates, and important service messages.

- SMS consent is not shared with third parties or affiliates for marketing purposes.

- You can opt out at any time by replying STOP to any SMS message.

Standard message and data rates may apply.

Cookies and Website Tracking

Our website may use cookies or analytics tools to understand website traffic and improve your experience. You can disable cookies through your

browser settings.

Your Rights

You have the right to:

- Access the personal data we have about you

- Request corrections or updates

- Withdraw consent to receive communications

- Request deletion of your data, as allowed by law

To make a request, please reach out through the communication methods available on our website.

Data Security

We use administrative, physical, and technical safeguards to protect your information. Sensitive data is transmitted securely and stored using

HIPAA-compliant tools when applicable.

By using this site or submitting your information, you consent to the practices described in this policy.

Condiciones del servicio de SMS

Al suscribirte a las notificaciones por SMS de Emotive Knowledge Psychology a través de nuestro sitio web u otros canales de comunicación, aceptas recibir nuestros mensajes de texto. Estos mensajes pueden incluir, entre otros:

  • Recordatorios de citas

  • Actualizaciones de programación

  • Instrucciones posteriores a la visita

  • Notificaciones de pruebas psicológicas

  • Mensajes relacionados con la facturación y la cuenta

  • Alertas del programa (como sesiones de psicología profunda o actualizaciones de coaching terapéutico)

La frecuencia de los mensajes puede variar. Se pueden aplicar tarifas estándar de mensajes y datos según el plan de su operador móvil.

Para cancelar la suscripción a las comunicaciones SMS en cualquier momento, responda con STOP.
Para obtener ayuda, responda con AYUDA o visite nuestro sitio web en https://www.ekpsych.com .

Revise nuestra Política de privacidad y nuestros Términos de servicio completos para obtener información adicional.

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