Privacy Policy
Effective Date: May 25, 2025
Information We Collect
We may collect the following personal information when you visit our website, book services, or communicate with us:
- Full name
- Phone number and email address
- Appointment and service details
- Intake form information, including any health-related data you voluntarily provide
- IP address and browser/device type (when using our website)
How We Use Your Information
We use your personal information to:
- Provide psychological services, including therapy and coaching
- Schedule, confirm, and remind you about appointments
- Respond to inquiries and support requests
- Send service-related communications, including via SMS and email
- Comply with legal and professional obligations
Sharing of Personal Information
We do NOT sell or rent your personal information to third parties. Your information may be shared in limited ways:
- With trusted third-party service providers (e.g., secure scheduling or messaging platforms) under confidentiality agreements
- When legally required (e.g., to comply with court orders or legal processes)
- With your express consent, for specific purposes
SMS Consent and Messaging
If you opt in to receive text messages from us:
- You may receive appointment reminders, updates, and important service messages.
- SMS consent is not shared with third parties or affiliates for marketing purposes.
- You can opt out at any time by replying STOP to any SMS message.
Standard message and data rates may apply.
Cookies and Website Tracking
Our website may use cookies or analytics tools to understand website traffic and improve your experience. You can disable cookies through your
browser settings.
Your Rights
You have the right to:
- Access the personal data we have about you
- Request corrections or updates
- Withdraw consent to receive communications
- Request deletion of your data, as allowed by law
To make a request, please reach out through the communication methods available on our website.
Data Security
We use administrative, physical, and technical safeguards to protect your information. Sensitive data is transmitted securely and stored using
HIPAA-compliant tools when applicable.
By using this site or submitting your information, you consent to the practices described in this policy.
簡訊服務條款
透過我們的網站或其他通訊管道選擇接收 Emotive Knowledge Psychology 的簡訊通知，即表示您同意接收我們發送的簡訊。這些簡訊可能包括但不限於：
預約提醒
安排更新
訪問後說明
心理測驗通知
帳單和帳戶相關訊息
程序警報（例如深度心理學課程或治療指導更新）
簡訊發送頻率可能有所不同。根據您的行動電信商套餐，可能會收取標準簡訊和數據費用。
任何時候若要退出短信通信，請回复 STOP。
如需協助，請回覆 HELP 或造訪我們的網站https://www.ekpsych.com 。
請查看我們的隱私權政策和完整的服務條款以獲取更多資訊。